Case Study
- Real Estate -

The challenge​​

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Property enquiries are time-sensitive. Prospective buyers and tenants often contact multiple agents at once, and slow responses dramatically reduce the chance of securing viewings or progressing a deal.

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The solution​

We implemented a speed-to-lead automation that responds instantly to new enquiries, captures key qualification details, and routes prospects to book viewings without delay.

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What we built

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• Instant acknowledgement emails for new enquiries

• Automated lead creation and tagging in the CRM

• Qualification questions captured via form or chatbot

• Automated viewing booking links

• Internal alerts for high-intent leads

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Typical outcomes

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• Faster response times to new enquiries

• Higher enquiry-to-viewing conversion rates

• Less manual admin for agents

• Better prioritisation of serious prospects